Last Updated: November 2025
Welcome to The Office Caterer! These Terms and Conditions (“Terms”, “Agreement”) govern your use of our website https://theofficecaterer.com, our products, catering services, event rentals, and any communications (including SMS text messages) you receive from us.
By using our website or engaging our services, you agree to these Terms. If you do not agree, please do not use our website or services.
1. Definitions
-
Company, we, us, or our refers to The Office Caterer, located at 16201 Scientific, Irvine, CA 92618.
-
Service means our website, catering offerings, SMS notifications, and any related communication channels.
-
User, you, or your refers to any individual or business accessing or using our services.
-
Order refers to any catering, rental, or service request placed with us.
2. Website Use
The content on our website is for general information about our services.
You agree not to:
-
Copy, reproduce, or redistribute any website content without written permission.
-
Upload viruses or malicious code.
-
Use our website for fraudulent or unlawful purposes.
We may update or modify website content at any time without notice.
3. Orders, Quotes, and Payments
All orders are subject to acceptance and availability.
Quotes provided via phone, email, or website forms are estimates and are not binding until confirmed by our team.
Deposits and Payments:
A deposit may be required to reserve catering or rental services. Full payment is typically due prior to the event unless otherwise agreed in writing.
Cancellations:
Cancellations made less than 72 hours before the scheduled event may incur partial or full charges to cover preparation costs.
No-shows or last-minute cancellations may result in forfeiture of deposits.
4. Pricing and Availability
Prices displayed on the website are subject to change without notice.
We make every effort to ensure accurate pricing, but occasional errors may occur.
In such cases, we reserve the right to correct pricing before confirming an order.
5. Allergens and Dietary Requests
We strive to accommodate special dietary needs but cannot guarantee that all food items are free from allergens (including nuts, dairy, soy, gluten, etc.).
Customers are responsible for communicating all allergies or dietary restrictions prior to ordering.
6. Event Setup and Liability
The Office Caterer will deliver, set up, and, when applicable, collect catering equipment according to the confirmed order details.
Clients are responsible for ensuring safe access to the venue.
We are not liable for delays or damages caused by:
-
Weather conditions
-
Road closures or traffic delays
-
Venue access restrictions or inaccurate delivery information
7. SMS Messaging Terms
By providing your phone number and opting in (via our website, phone, or in-person order), you consent to receive SMS messages from The Office Caterer regarding:
-
Order confirmations and updates
-
Delivery notifications
-
Promotional offers and special events
Message Frequency: Varies depending on your interaction with us.
Message & Data Rates: May apply.
Opt-Out: You can stop receiving messages at any time by replying STOP.
Help: Reply HELP for assistance or contact us at info@theofficecaterer.com or (888) 534-4440.
We do not sell or share your phone number with third parties for marketing purposes.
You acknowledge that mobile carriers are not liable for delayed or undelivered messages.
8. Privacy and Data Protection
Your use of our services is also governed by our Privacy Policy.
We respect your privacy and comply with applicable U.S. data protection laws.
Personal information collected through our website or SMS program is used only for legitimate business purposes, such as fulfilling orders and communicating with customers.
9. Third-Party Services
Our website may contain links to third-party websites or services that are not owned or controlled by The Office Caterer.
We are not responsible for the content, privacy policies, or practices of these third parties. Use them at your own discretion.
10. Intellectual Property
All text, logos, images, and content on our website are owned by The Office Caterer or used under license.
You may not use our trademarks or content for commercial purposes without prior written approval.
11. Disclaimer of Warranties
Our services and website are provided “as is” and “as available” without warranties of any kind, either express or implied.
We do not guarantee uninterrupted access, error-free operation, or that our content will always be accurate or complete.
12. Limitation of Liability
To the fullest extent permitted by law, The Office Caterer shall not be liable for any indirect, incidental, or consequential damages, including but not limited to loss of profits, data, or goodwill arising from:
-
Your use of the website or services
-
Delays or delivery issues
-
Errors or omissions in our materials
Our total liability shall not exceed the total amount you paid for the service in question.
13. Indemnification
You agree to indemnify and hold harmless The Office Caterer, its affiliates, employees, and agents from any claims, damages, losses, or expenses (including attorney fees) arising from your use of our website or violation of these Terms.
14. Governing Law
These Terms are governed by the laws of the State of California.
Any disputes will be handled in the courts located in Orange County, California.
15. Modifications
We may update or modify these Terms at any time.
Changes will be posted on this page with an updated “Last Updated” date.
Your continued use of our website or services after changes are posted means you accept the revised Terms.
16. Contact Information
If you have questions about these Terms, please contact us:
The Office Caterer
16201 Scientific, Irvine, CA 92618
📧 info@theofficecaterer.com
📞 (888) 534-4440